AI Meets Sustainability: How o2h Tech Is Supporting StampFree Deliver A Digital Logistics Solution

Industry

Logistics

Location

United Kingdom

Project Timeline

2021 to Present

Services

Business Analysis,
Design, Development,
Dataset Preparation,
and Quality Assurance

Collaboration Model

Time & Material

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about

StampFree provides an eco-friendly alternative to traditional mailing and parcel returns, set to transform global postal and carrier services. Founded by Hugh Halkett and Tim Higginbotham, this innovative solution eliminates the need for labels and printing, enhancing sustainability by reducing environmental waste associated with conventional postage systems.

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problem statement

Current postal service processes are manual and complex, often requiring extensive effort for sending and returning parcels. StampFree aims to digitise and streamline this process for a more user-friendly and efficient experience.

project requirement

The project aims to build an integrated suite of applications that could:

Allow users to easily send and return parcels

Enable users to track the status of their parcels

Help carriers manage parcels efficiently

Provide admins with tools to monitor users and carriers, update parcel details, and generate reports

key challenges

During the project, we faced four main challenges, each of which we successfully overcame.

1

Managing Large Data Volume

Managing large volumes of data and users required designing a database that could handle this efficiently without slowing down. Many similar apps face issues like data bottlenecks and slow performance.

2

Integrating AI Model with the Mobile App

The main challenges we faced were ensuring real-time AI performance, optimizing the model for devices with limited resources, and ensuring compatibility across different platforms, all of which were successfully resolved to provide a seamless user experience.

3

Handling Multiple Resources

Integrating and managing different resources smoothly was a complex task. Many similar applications struggle with maintaining seamless operations and avoiding conflicts between resources.

4

AWS Resource Management

Ensuring AWS resources efficiently supported scaling of the platform and growing user base. Managing cloud resources for such large applications can often lead to challenges with cost and resource allocation.

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solution

StampFree’s digital solution includes three apps and a WhatsApp journey to support various routes and user roles

customer app

Allows users to send and return parcels to retailers and other users, with tracking of all past parcels and their statuses.

carrier app

Enables carriers to scan parcels and update their statuses.

control centre

Provides admins with functionalities to view and edit parcel details, view users and carriers, and generate reports.

app free

Users can send or return parcels through WhatsApp, eliminating the need to download apps.

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technologies

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React Native

Customer App

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React JS
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Node JS

Control Centre

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Android (Kotlin)

Carrier App

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Serverless

Architecture

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AWS
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Postgresql

Others

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Tensorflow

AI Model

results

winner of 3 awards

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