about
StampFree provides an eco-friendly alternative to traditional mailing and parcel returns, set to transform global postal and carrier services. Founded by Hugh Halkett and Tim Higginbotham, this innovative solution eliminates the need for labels and printing, enhancing sustainability by reducing environmental waste associated with conventional postage systems.
project requirement
The project aims to build an integrated suite of applications that could:
Allow users to easily send and return parcels
Enable users to track the status of their parcels
Help carriers manage parcels efficiently
Provide admins with tools to monitor users and carriers, update parcel details, and generate reports
key challenges
During the project, we faced four main challenges, each of which we successfully overcame.
1
Managing Large Data Volume
Managing large volumes of data and users required designing a database that could handle this efficiently without slowing down. Many similar apps face issues like data bottlenecks and slow performance.
2
Integrating AI Model with the Mobile App
The main challenges we faced were ensuring real-time AI performance, optimizing the model for devices with limited resources, and ensuring compatibility across different platforms, all of which were successfully resolved to provide a seamless user experience.
3
Handling Multiple Resources
Integrating and managing different resources smoothly was a complex task. Many similar applications struggle with maintaining seamless operations and avoiding conflicts between resources.
4
AWS Resource Management
Ensuring AWS resources efficiently supported scaling of the platform and growing user base. Managing cloud resources for such large applications can often lead to challenges with cost and resource allocation.
solution
StampFree’s digital solution includes three apps and a WhatsApp journey to support various routes and user roles
customer app
Allows users to send and return parcels to retailers and other users, with tracking of all past parcels and their statuses.
carrier app
Enables carriers to scan parcels and update their statuses.
control centre
Provides admins with functionalities to view and edit parcel details, view users and carriers, and generate reports.
app free
Users can send or return parcels through WhatsApp, eliminating the need to download apps.
customer app
Allows users to send and return parcels to retailers and other users, with tracking of all past parcels and their statuses.
carrier app
Enables carriers to scan parcels and update their statuses.
control centre
Provides admins with functionalities to view and edit parcel details, view users and carriers, and generate reports.
app free
Users can send or return parcels through WhatsApp, eliminating the need to download apps.
technologies
React Native
Customer App
React JS
Node JS
Control Centre
Android (Kotlin)
Carrier App
Serverless
Architecture
AWS
Postgresql
Others
Tensorflow
AI Model
winner of 3 awards
Winner of Tech
Innovation of the year
Winner of Innovation
& Technology
Winner of Retail/Customer
Service Innovation
listen to what our client says
The visionary team at StampFree came to o2h tech to help them solve the inefficiencies of traditional postal systems. We developed a scalable digital solution, including a Customer App, Carrier App, Control Centre, and WhatsApp integration, to streamline parcel management and make the process more eco-friendly.
The results speak for themselves—enhanced operational efficiency, reduced environmental impact, and recognition through multiple awards for innovation.
Tim Higginbotham, IT Director, Stamp Free
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